Privacy Policy

Last Updated: October 31, 2024

growmarketerai.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or use our website, products, and services (collectively, "Services"). By accessing or using our Services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide, improve, and personalize our Services:

A. Information You Provide to Us

  • Account Information: When you register for an account, we collect personal information such as your name, email address, password, company name, and any other details necessary to create and manage your account.
  • Payment Information: If you subscribe to a paid plan, we collect payment information (e.g., credit card details) through secure third-party payment processors. We do not store credit card details on our servers.
  • User-Generated Content: Any information you provide while interacting with our Services, such as preferences, keywords, business goals, and queries submitted to our AI system.

B. Information Collected Automatically

  • Usage Data: We collect information about your interactions with our Services, including pages viewed, features used, links clicked, and actions taken on the website.
  • Device Information: Information about the device and browser you use to access our Services, such as IP address, device type, operating system, and browser version.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our Site. For more details, refer to our Cookie Policy.

C. Information from Third Parties

  • Third-Party Integrations: If you choose to integrate with third-party services (e.g., Google Ads, Facebook Ads), we may collect data from these platforms to provide you with enhanced analytics and AI-driven insights.
  • Third-Party Analytics: We use third-party analytics providers (e.g., Google Analytics) to understand how users interact with our Site. These providers collect information about your activities on our Site, which helps us improve our Services.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and Improve Our Services: Deliver personalized insights, generate AI-driven recommendations, and improve our AI models.
  • Manage Subscriptions and Billing: Process payments, handle subscription changes, and manage your account.
  • Analyze User Behavior: Monitor and analyze trends, usage, and activities to optimize and improve our Site's functionality.
  • Enhance AI Recommendations: Tailor the AI-driven insights, suggestions, and marketing strategies based on your activity, inputs, and preferences.
  • Communicate with You: Send you service-related updates, account notifications, and marketing communications (you may opt-out of marketing communications at any time).
  • Ensure Security and Compliance: Protect our Site from unauthorized access, maintain compliance with applicable laws, and enforce our Terms & Conditions.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information under the following circumstances:

A. Service Providers

We work with third-party service providers who perform services on our behalf, such as payment processing, data storage, analytics, and marketing services. These providers have access to personal information only to the extent necessary to perform their functions.

B. Third-Party Integrations

If you connect your account with third-party platforms (e.g., Google Ads, Facebook Ads), we may share your data as required by these integrations to provide our Services. Your use of third-party services is subject to their own privacy policies.

C. Legal Obligations

We may disclose your information if required by law, such as in response to legal processes, court orders, or government requests, or to protect the rights, property, or safety of our users and the public.

D. Business Transfers

If we are involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access and Correction: You may access and update your personal information directly through your account settings or by contacting us.
  • Data Portability: You may request a copy of your data in a structured, machine-readable format.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You may opt-out of marketing communications by following the unsubscribe link in our emails or adjusting your account settings.

If you would like to exercise any of these rights, please contact us at support@growmarketerai.com. We may require you to verify your identity before responding to your request.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information as long as necessary to provide our Services, fulfill the purposes outlined in this Privacy Policy, or comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your interactions with our Site, improve user experience, and provide targeted advertising. For more information, see our Cookie Policy.

8. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect or store personal information from children under 18. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

9. International Data Transfers

If you are accessing our Services from outside [Your Country], please be aware that your information may be transferred to, stored, and processed in a country other than your own. By using our Site, you consent to this transfer.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Site. Your continued use of our Services after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

GrowMarketerAI
support@growmarketerai.com

By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.